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frequently asked questions

When does the conference begin?

The conference begins Sunday, June 25, doors open at 8:00 AM. We will have a First Time Attendee Orientation 9:00 AM - 10:00 AM followed by the Annual "Joe Woodard Brunch" (separate registration required) 10:30 AM - 11:50 AM. Breakout sessions will begin at Noon and Main Stage will be 4:00 - 6:00 PM. 

When does the conference end?

The conference will end on Wednesday, June 28 at 5:50 PM.

What is the cost of registration?

Registration for the conference is $795

Where will the conference be held?

The 2023 Scaling New Heights Conference will be at the Americas Center Convention Complex.

The address is 701 Convention Plz, Saint Louis, MO 63101

What airport do I fly into to attend the conference?
What transportation options are available from the airport?

There are various modes of transportation available from the St. Louis Lambert International Airport. 

What is the Hotel Bonus Pack?
The Hotel Bonus Pack is a benefit offered for free to everyone who signed up for the conference and reserved a hotel room in the conference room block. Benefits of the hotel bonus pack will be announced soon.
How do I request to be a speaker at Scaling New Heights 2023?

If you are interested in speaking at Scaling New Heights 2023 (June 2023), you can submit your session for speaking at Scaling New Heights 2023 here. 

What is the registration deadline?

We would like to have your registration processed by June 9 however we take all new registrations until June 25th. 

When is the last day to book my reservation within the conference hotel block?

The cutoff date for reserving a room within the conference hotel block is June 3, 2023. 

Is there a conference app?

Yes, you received this information in an email in May 2023. 

How much does parking on-site cost?

Parking is available in garages and surface lots throughout downtown St. Louis ranging from $5-10 daily. Visit or to check out Preferred Parking Providers throughout downtown St. Louis. 

Can I post information about the conference on social media?

Yes, we welcome all posts and shares on social media! Our conference hashtag is #SNH23. 

Who should I contact with questions?

General questions about the conference can be directed 

Will CPE be offered?

Up to 27 CPE credits will be available for Scaling New Heights attendees. CPE credit will be granted to individuals who attend a session for a minimum of 50 minutes and check-in via the mobile conference app. Note that CPE credit will not be granted for overlapping or simultaneous sessions. CPE certificates will be emailed directly to attendees approximately two weeks after the conference ends. 

What are the COVID-19 protocols?

Vaccination will not be required to attend our conference. International guests, however, are advised to review the most current entry requirements to the U.S. prior to traveling, which may require vaccination or proof of a negative test. The State of Missouri has lifted its mask mandate in resorts, restaurants, and meeting spaces; all guests of America’s Center Convention Complex are no longer required to wear masks. Scaling New Heights will continue to review state and local ordinances in the coming months and update accordingly. 

Will there be an option to attend virtually?

Scaling New Heights 2023 is an in-person event only. 

Will I receive a confirmation of my registration?
Yes, you will receive a confirmation email after you successfully register. You will also receive a second email with your receipt. If you do not receive the email, please check your spam/junk if the email is still not found please email 
What is the cancellation policy?

Your registration is refundable, less a nominal $50 administration fee until 2/28/23. From 10/28/22 to 2/28/23 the registration is transferrable to another accountant or bookkeeper with the administrative fee waived. From 3/1/23- 5/31/23, the registration may be transferred to another accountant or bookkeeper with an administrative fee of $100. The registration is always transferable inside the original purchaser's organization. If you would like to transfer your registration to another attendee, send an email request to 

Will scooters be available for rent during the conference?
How do I make the most out of the conference?

Woodard will host a “Maximizing Your Experience” webinar in May 2023. The webinar will be available on-demand after the live presentation.