FAQ and Other information

General Questions

The conference begins Sunday, November 8th, doors open at 8:00 AM. We will have a First Time Attendees Orientation 9:00 AM - 10:00 AM followed by the Annual "Joe Woodard Brunch" ($35/Person) 10:00 AM - 11:30 AM. Breakout sessions will begin at Noon and Main Stage will be 4:00 - 5:40 PM.

The conference will end on Wednesday, November 11th at 6 PM.

On-Premise: $795
Remote Attendee All Access: $795
Remote Attendee Plus: $295
Remote Attendee: $95

You are not committed to attending only one track and, in fact, we encourage you to select classes from the entire schedule that best serve your training needs. We do request you register for each breakout session through the conference app which gives us the ability to prepare each breakout room for the appropriate number of attendees. The conference app is for registered attendees only and is currently not available.

We are following local guidelines as well as Marriott's guidelines. In addition, every attendee will be provided a "safety" band which informs other attendees their comfort level. Red band - prefers social distancing and wearing a mask during the conference. Yellow band - prefers social distancing; however, I may want to fist bump. Green band - prefers to be social and hug my friends. Masks are required for every attendee. Red band wearers will also eat boxed breakfast, and lunches, and do not eat on the exhibit floor. Options include outside areas, their guest room or designated seating with 20 feet of separation between diners.

We will meet or exceed physical distancing and safety guidelines set by the state of Florida and Marriott.

Masks are required by the Marriott Hotel. We will provide a mask at check-in.

(Note: We are regularly monitoring safety guidelines and recommendations. We will update the mask policy as needed).

Your registration for Scaling New Heights 2020 included in your Woodard Empowerment Program purchased at Scaling New Heights 2019 can be transferred to the remote option at no additional cost. Please let our team know by October 16, 2020 if you would like to transfer from on-premise to the remote option by emailing us at info@woodard.com.

We will need to know by October 16, 2020 if you would like to switch from an on-premise attendee to a remote attendee (or vice versa). You can make that change by emailing us at info@woodard.com.

Yes, you can. We will even honor the price you originally paid for Scaling New Heights 2020.

Registration can be transferred to another attendee through 10/1/2020 with the $50  administrative fee waived or from 10/2/2020 - 10/16/2020 with the $100 administrative fee waived.  Your registration may not be transferred after 10/16/2020If you would like to transfer your registration to another attendee, send an email request to info@woodard.com.

Scaling New Heights is refundable through 10/1/2020 with the $50 administrative fee waived. Your registration is also transferable to another public accountant or bookkeeper through 10/1/2020 with the $50 fee waived or from 10/2/2020 - 10/16/2020 with the $100 fee waived. I understand my registration is not transferable after 10/16/2020.

On-Premise Experience

We will host Scaling New Heights 2020 at the Orlando World Center Marriott located at 8701 World Center Drive Orlando, Florida 32821. You can learn more about the location for Scaling New Heights 2020 by clicking here.

There is ample parking for Orlando World Center Marriott Hotel guests, but extremely limited for non-guests. Attendees who are not hotel guests are strongly encouraged to utilize the overflow parking lot. Hotel Guest: Self parking is $24 per day self parking, $35 per day Valet parking per 24 hours.

Your registration covers an afternoon snack and a Welcome Social (in the Exhibit Hall) on Sunday. Your registration also includes two meals per day Monday through Wednesday (breakfast and lunch). Light afternoon snacks are provided Monday through Wednesday afternoons.

From the Orlando International Airport, the hotel is approximately 17 miles one way. 
Driving Directions from the airport:  Take the South exit from the airport to Greenway Tollroad South (Rt. 417).  Take Exit 6 (536 East), go through 2 lights and the hotel will be on the right. 
Mears Transportation offers shuttle from Orlando International Airport to the hotel.  Fee is $22 one-way.
Estimated Taxi Fare:  $55 one-way.
Uber & Lyft also available. 
Estimated green fees at Hawks Landing are (and don't forget you receive 15% off as a Scaling New Heights registrant): 
7 AM - 12 PM from $79
12 PM - 4 PM from $65
4 PM - 6 PM  from $45
  • Waived resort fee - you must reserve your room through our hotel reservation link
  • Enhanced in-room wireless internet for up to 6 devices
  • Bottled water (two 10oz bottles) replenished daily with housekeeping service
  • Daily dry cleaning credit of up to 2 pieces of clothing per room (credit is not cumulative through stay)
  • Daily bucket of practice balls and clubs at the driving range
  • Unlimited local and domestic long-distance calls
  • 15% discount on retail pricing for spa services (excludes merchandise)
  • 15% discount off retail rates for green free rates (excludes merchandise)

Yes. On-premise attendees can earn up to 30 credit hours of CPE during the conference.

Remote Experience

Yes, we recommend that remote attendees download and use the conference app during Scaling New Heights. The app will allow you to participate in gamification activities, connect with peers & sponsors as well as enter session keywords for CPE credit.

Yes. Remote attendees can earn up to 30 credit hours of CPE during the conference.

Yes. The chat feature will be available through your conference app.

Yes, we will post the list of breakout sessions that are available for remote attendees before the conference starts.

We will select breakout sessions for the remote option based on the on-premise session level selection.

There will be guided tours of the Exhibit Floor daily that remote attendee can sign up for and participate it. A schedule of these tours will be made available prior to the conference and will highlight which booths on the Exhibit Floor will be visited.

Remote Attendee - $95

Remote Attendee Plus - $295

Remote Attendee All Access - $795

Of course! We will mail your 2020 attendance pin to you. 
Yes! We will announce the location of Scaling New Heights 2021 from the Main Stage on November 11th, so don't miss it! After the main stage presentations, please go to www.scalingnewheights.com to purchase your 2021 registration at the early bird pricing.


1. Chat with a Woodard Team member live on the website between 8:30 AM and 4:30 PM ET Monday through Friday. Use the chat widget to the bottom right of any page on our site.

2. Call us directly at 404-857-0700 between 8:00AM and 5:00PM ET Monday through Friday.

3. Send an email to info@woodard.com. We will respond to your email during normal business hours.

Up to 30 Hours of CPE!


Display on your site

How can you let your clients, viewers, and readers know you’re going to the conference this year? Click the top badge for English and the bottom for Espanol then save the image locally. You may then use the image on your website, tweet it on Twitter or post it on Facebook. Please don’t forget to link it to “scalingnewheights.com.”


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Show your support of Scaling New Heights! Click on Joe’s picture to get a twibbon for your social media profile. Then follow the directions to update either your Facebook profile picture or your Twitter profile picture. If you’re sharing this, please remember to include “#snh20” in any of your posts and thank you for your support!